BiteOS.ai — AI Restaurant Operating System

WHY BITEOS.AI

All-day restaurant operations,
sorted on one platform.

LESS ADMIN MORE SPACE MORE PROFIT

01

Office is NOT
at your office

No physical back office, no bulky hardware. All-tablet, paperless operations — every square foot goes to profit.

02

Data is NOT
in silos

POS, KDS, purchasing, inventory, rostering and payroll seamlessly connected — a single operating brain.

03

No data entry

AI takes over the admin: invoices auto-OCR'd, ingredients auto-deducted, payroll auto-settled. Zero input, zero error.

04

Single Tablet

One tablet runs the whole shop — simple to use, anyone can start right away.

BiteOS.ai four selling points poster — From operations to growth — POS to payroll, one platform.

F&B operations consultant reviewing a tablet POS screen with a restaurant owner — ON-SITE IMPLEMENTATION, HK

NOT JUST AI — RESTAURANTS EXPERTISE

Beyond AI. Powered by F&B Experts.

不僅是 AI 智能，更是由餐飲實戰專家傾力護航

Not just tools: real restaurant experts assist from system setup to daily operations. 買系統，更買專業。

01One System

One platform, one login, one operating data layer.

02Back-end

Configuration, data and workflows handled with you.

03People

F&B operators who speak kitchen, not just software.

BEYOND POS

From a fragmented stack
to one operating system.

TRADITIONAL FRAGMENTED STACK

POS QUEUE KDS ROSTER PAYROLL CRM SPREADSHEETS PAPER FORMS

MULTIPLE LOGINS • MULTIPLE DATABASES • MANUAL RECONCILIATION

Too many tools, duplicated data, repeated admin work.

BITEOS.AI — ONE OPERATING SYSTEM

One platform. One login.
One operating data layer.

Restaurant data usable across front-of-house, back-office and management.

LESS ADMIN FASTER TRAINING BETTER VISIBILITY SCALABLE OPERATIONS

THE FOUR PILLARS

Every shift runs on four pillars.

PILLAR 01

SELL

POS • Mobile Order • Delivery

Fast restaurant transactions across dine-in, takeaway, food-court and delivery channels — one workspace, unified status.

PILLAR 02

OPERATE

KDS • Queue • Inventory • Menu

Kitchen station routing, real-time tickets, stock and menu control — the line runs on live data, not paper.

PILLAR 03

MANAGE

People • ODS • Roster • Workflow

One employee record serves access, roster, attendance and payroll — knowledge and SOPs in every pocket.

PILLAR 04

AUTOMATE

AI • OCR • Reports • Alerts

Gemini-connected AI briefings, OCR document capture, anomaly analysis and automated reporting.

BITEOS PLATFORM

One Platform for All!

Business Owner, Senior Manager, Shop Manager — manage the business from all angles, on one shared live data layer.

ROLE 01

Business Owner

Portfolio • Profit • Growth

Cross-outlet performance, profit drivers and AI briefings — the whole business at a glance, from anywhere.

ROLE 02

Senior Manager

Operations • People • Supply Chain

Multi-shop rostering with 468 scheme labour cost estimation, supplier–material–warehouse control and anomaly alerts.

ROLE 03

Shop Manager

Floor • Queue • Day-End

POS, KDS and queue in real time on multiple synced Android tablets — one staff can cover multi-shops.

PLATFORM ARCHITECTURE

One data layer. 20+ modules.
Zero re-entry.

Restaurant data usable across front-of-house, back-office and management — single sign-on, role-based access.

COMPANY BRAND OUTLET STAFF

CUSTOMER & REVENUE SELL

WOSPOS & cashier
BonApps / CSOself ordering
Queuedine-in / remote
Deliverytakeaway & delivery integration
Couponscoupons & promotions
CRM + BImembership, e-coupons & customer analytics

STORE & KITCHEN OPERATE

KDSkitchen workflow
Menu Adminmenu / routing
Outlet Adminstore settings
SRMSupplier, Material & Warehouse
SMCstock flow & traceability

PEOPLE & KNOWLEDGE MANAGE

CAS / HRSYSaccess & people
TeamAppsstaff mobile workflows
ODSSOP / knowledge / training
RAS / FRAroster & attendance
eMemo / eNoticecommunication

ADMIN & INTELLIGENCE AUTOMATE

eForms / BOAforms & operations audit
Payroll / Expenses.aipay & expense workflow
eContract / WebMailpaperless admin
KPI / RTS / SPAS4dashboards & analysis
SPAS.ai / GeminiAI briefings & Q&A

ONE DATA LAYER • SINGLE SIGN-ON • ROLE-BASED ACCESS

FEATURE HIGHLIGHTS

Built for the pass, the floor
and the back office.

FEATURE 01 — WOS POS

The counter, at full speed.

Fast restaurant transactions with dine-in, takeaway and food-court modes. Categories, photos, prices and modifiers; table, party and order status in one workspace; printer routing; coupons, promotions and bill management. Multi-language UI on Android / Sunmi-style hardware.

Table management: available vs occupied, guest count & elapsed time
Seat, clear, transfer, merge — plus waiting list & notifications
Configurable floor layout per outlet
Multiple devices supported — POS on multiple Android tablets with real-time device sync for complex shop operations

*ALL HARDWARE COST NOT INCLUDED IN THE SUBSCRIPTION PACKAGE

FEATURE 02 — QUEUE & OMNICHANNEL

Every channel, one flow.

Dine-in queue, takeaway, delivery and BonApps / CSO self-order all route the same way: POS → KDS → PICKUP, with unified status at every step.

LESS RE-ENTRY FEWER TABLETS CLEARER HANDOFF

FEATURE 03 — KDS

The kitchen, on rails.

Kitchen station routing with real-time ticket status, timers and overdue visibility. Prep instructions and modifiers where the line needs them, completed / waiting-to-serve control, and printer fallback when the network blinks.

Station routing & real-time ticket status
Timers & overdue visibility
Completed / waiting-to-serve control

Kitchen display screen glowing with order tickets in a working kitchen — ON THE LINE — KDS IN SERVICE

FEATURE 04 — ODS KNOWLEDGE

Every SOP, in every pocket.

SOPs, documents, video and training — browse by outlet and department, with today-to-know, pinned and favourites. Voice or search-first, with AI Q&A over approved operating knowledge. Faster onboarding, consistent execution.

AI Q&A over approved operating knowledge
Browse by outlet & department
Today-to-know, pinned, favourites

FEATURE 05 — WORKFORCE LIFECYCLE

One employee record, end to end.

One employee record serves access, roster, attendance and payroll — right through to the HSBC payroll format.

Recruit.aihiring

CAS / HRSYSprofile & access

RASroster & shifts

FRAface-recognition attendance

PayrollHSBC payroll format

468 SCHEME LABOUR COST ESTIMATION FACE ATTENDANCE — NO ADDITIONAL HARDWARE ONE STAFF, MULTI-SHOPS

FEATURE 06 — MANAGEMENT INTELLIGENCE

Ask the business a question.

Real-time sales (RTS), efficiency dashboards (KPI) and sales / product analysis (SPAS4) feed SPAS.ai — BiteOS AI + Google Gemini: cross-domain summaries, anomaly analysis, management Q&A and automated briefings.

MANAGER

“Why did yesterday's profit fall — and which outlet or product caused it?”

SPAS.AI

INTERNATIONAL-FIRST

Serve Global. Act Local.

Multi-language • cloud / mobile • multi-company • multi-brand • multi-outlet. Country localisation via pricing, tax, payment and integration packs.

HONG KONG JAPAN SINGAPORE UNITED KINGDOM

01Restaurant data

POS • KDS • people • inventory

02BiteOS workflow layer

rules • permissions • app actions

03Gemini-connected AI

reasoning • multimodal • Q&A

04Operational outcomes

briefings • OCR • analysis • automation

“Gemini is the engine — BiteOS owns the restaurant workflow.”

IMPLEMENTATION

Go live in eight governed steps.

One System + Back-end + People — a structured deployment, gated before go-live.

01
Environment readiness
Hardware • software • network checked and prepared.
02
Menu & food content
Menu + photos loaded into WOS / CSO.
03
CAS users & access
Roles and permissions configured.
04
Menu Admin
Pricing • modifiers • printer routing.
05
Kitchen KDS
Stations and order routing set up.
06
Roster & attendance
Staff • shifts • clock-in.
07
TeamApps
Staff access & shop workflows activated.
08
Full end-to-end test
Order channels → kitchen → go-live.

COMMERCIAL PACKAGES

Per-outlet subscription.
Hardware excluded. No surprises.

Per-outlet subscription pricing in HKD. Hardware and Services are excluded.

BILLING

TIER 1

Basic Operations

HK$1,980/mo per outlet

POS / Queue / KDS
BonApps self-order
TeamApps / Menu / Outlet Admin
CAS / HRSYS
KPI / Real-time sales / Reports

Start with Tier 1

RECOMMENDED

TIER 2

Professional Management

HK$3,880/mo per outlet

Everything in Tier 1
ODS + eNotice + ISO operations
CRM + e-coupons / points
Roster + face attendance
eForms / BOA + AI morning brief

Book a Demo

TIER 3

Enterprise Flagship

HK$7,880/mo per outlet

Everything in Tier 1 & 2
SRM + SMC supply chain
Recruit.ai + Payroll + Expenses.ai
eContract + WebMail
Advanced SPAS.ai + OCR allowance

Talk to us

CUSTOM — FLEXIBLE

Build Your Own BiteOS

Custom quoteby apps & scope

Choose only the apps you need
Price by outlets, modules & usage
Optional integration / API / SLA
Phased rollout supported
Ideal for special workflows or markets

Scope a Custom plan

PLAN COMPARISON MATRIX — KEY FUNCTIONS

Function	Tier 1	Tier 2	Tier 3	Custom
Core POS / Queue / BonApps / KDS	●	●	●	SELECT
TeamApps / Menu Admin / Outlet Admin	●	●	●	SELECT
CAS / HRSYS	●	●	●	SELECT
ODS / eNotice / ISO operations	—	●	●	SELECT
CRM / e-coupon / points	—	●	●	SELECT
Roster / face attendance	—	●	●	SELECT
eForms / BOA	—	●	●	SELECT
SRM / SMC supply chain	—	—	●	SELECT
Recruit.ai / Payroll / Expenses.ai	—	—	●	SELECT
eContract / WebMail	—	—	●	SELECT
AI / SPAS.ai	Basic analytics	Brief + AI queries	Advanced AI	SELECT
Device allowance (tablets + printers)	5 + 5	12 + 12	20 + 20	Scoped

TIER 1 UP TO 5 TABLETS + 5 PRINTERS • TIER 2 UP TO 12 + 12 • TIER 3 UP TO 20 + 20

EFORM.AI — INVOICE / RECEIPT OCR

0docs / month included

Metered by documents. Top-up HK$100 → +300 documents.

SPAS.AI — TIER 2

0free questions / month

Plus a daily AI morning briefing, every day.

SPAS.AI — TIER 3

0deep-analysis conversations / month

Unlimited automated briefings. Top-up HK$100 → +100 AI queries.

PROFESSIONAL SERVICES

ConsultancyHK$1,800 / manday

Remote supportHK$450 / hour

HardwareQuoted separately

Custom integrationScope & quotation

Custom tier formulaApps + outlets + usage + SLA

PACK 01

Front-of-House Pack

POS + Table + Queue + KDS + BonApps

PACK 02

People & Knowledge Pack

CAS + TeamApps + ODS + Roster + Attendance

PACK 03

Back-Office AI Pack

eForms + Expenses.ai + OCR + SPAS.ai

PACK 04

Multi-site Group Pack

CAS + HQ dashboard + supply chain + analytics

Commercial principle: price the value and deployment scope — not the POS alone.

All terms and conditions may change without prior notice. Per-outlet subscription pricing in HKD. Hardware excluded.

NEXT STEP

One Restaurant.
One Operating System.

買系統，更買專業。

BiteOS.ai connects transactions, kitchen, people, knowledge, inventory, administration and AI — in one platform. Select the operating model that fits: Tier 1, 2, 3 or Custom.

PORTAL — home.biteos.com